Common Email Error Messages

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Common Email Error Messages

Postby webhostingindia » Sun Apr 01, 2012 10:12 am

You have not logged into the pop/imap server in the last 30 minutes


Many mail servers, including Xics Web Host's, are set up with pop-before-smtp. This is a Perl script that allows email relay control based on successful POP / IMAP logins.



In other words, you need to establish a valid POP or IMAP connection to your e-mail account before you can send e-mails.



If your e-mail client hasn't fetched your e-mail for more than 30 minutes and you try to send a message, you will most probably receive the following error:


"Perhaps you have not logged into the pop/imap server in the last 30 minutes or do not have SMTP Authentication turned on in your email client."


The solution is simple, you have to restart your e-mail client and fetch the new messages. Once you have done that, you will be able to send new emails.

You may have exceeded the maximum number of connections to this server.


The default number of maximum allowed IMAP connections in Mozilla Thunderbird is set to 5. Depending on the specific IMAP configuration on the server hosting your account, this may result in the following error message:



Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server. If so, use the Advanced IMAP Server Settings dialog to reduce the number of cached connections.



The solution is to reduce the maximum number of connections in Thunderbird. This can be done from Edit > Account Settings > Server Settings (under the mail account for which the setting should be modified) > Advanced > Maximum Number of server connections to cache.



Change the maximum number from 5 to 1 and the issue should be resolved.

The attempt to read data from the server 'mail.domain.com' failed

Sometimes you may receive the following error message while trying to get your emails with Mac Mail:



The attempt to read data from the server 'mail.domain.com' failed



To resolve the issue, you should do the following (here we will assume that your mail account is called Shekhar Kapoor):



Start Mail and go to the Mailbox tab > Synchonize "Shekhar Kapoor".



This will resolve the issue and you will be able to get your mails without any problems :)

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